Documentation
Affiliate program and dashboard
Commission on referred revenue, the refund hold, reversals, and what the affiliate dashboard shows.
The affiliate program pays creators and partners a share of the revenue from customers they refer. It is separate from friend referrals, which pay in Studio time.
How commission works
- Rate
- 25 per cent of what a referred customer pays, net of tax
- Duration
- Their first 12 months, counted from their first payment
- Hold
- 30 days before a commission is approved
Commission is created only from payments Stripe has collected. A sign-up, a started checkout or a failed payment earns nothing, and a cancelled subscription stops earning when it stops paying.
Refunds and disputes
A partial refund reduces the commission in proportion. A full refund or a dispute reverses it, and a dispute that is won restores it. A reversal after a payout is shown as reversed so it can be settled.
The dashboard
Settings, Affiliate shows your link, clicks, sign-ups, paid conversions, the conversion rate from clicks, referred revenue, and earnings split into pending, approved and paid out. Recent conversions list a date, an amount and a state, never a customer.